Refund and Returns Policy

Refund Policy for TheHempInn.com

Overview
At TheHempInn.com, we are committed to providing you with a positive experience and want you to be satisfied with your purchase. Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer a full refund or exchange.

Eligibility for Returns
To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging. Please note that the following items are exempt from being returned:

• Perishable goods such as food or flowers
• Intimate or sanitary goods
• Hazardous materials or flammable liquids or gases
• Gift cards
• Downloadable software products
• Some health and personal care items

Return Process
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Certain situations may qualify for partial refunds, including:

• Books with obvious signs of use
• Opened CDs, DVDs, video games, or software
• Items not in their original condition, damaged, or missing parts not due to our error
• Items returned more than 30 days after delivery

Refunds
Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If your return is approved, your refund will be processed and credited to your original payment method within a certain number of days.

Late or Missing Refunds
If you haven’t received your refund yet, please first check your bank account. Then, contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done this and still haven’t received your refund, please contact us at [email protected].

Sale Items
Only regular-priced items are eligible for refunds. Unfortunately, sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [email protected] and send your item to: [Insert Physical Address].

Gifts
If the item was marked as a gift when purchased, you will receive a gift credit for the value of your return once the returned item is received. If it wasn’t marked as a gift, we will issue a refund to the gift giver.

Shipping Returns
To initiate a return, please mail your product to: [Insert Physical Address]. You will be responsible for your own shipping costs for returning items, and shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We recommend using a trackable shipping service or purchasing shipping insurance for expensive items, as we cannot guarantee receipt of your returned item.

Need Help?
If you have any questions or need assistance with a return or refund, please don’t hesitate to contact us at [email protected]. We’re happy to assist!